Privacy Policy
Your trust matters to us. Here’s exactly what information we collect, how we use it, and how we keep it safe.
Last updated: August 2026
This Privacy Policy explains how Factobuild (“we”, “us”) collects, uses, and protects information when you visit our website, fill out a contact form, or engage our services. By using our website, you agree to the practices described below.
1. Information We Collect
When you fill out our contact form or request a quote, we collect your name, email address, phone number, and any project details you share. We may also collect basic technical data (like browser type and pages visited) through standard website analytics.
2. How We Use Your Information
We use your information to respond to inquiries, provide quotes, deliver our services, and occasionally share relevant updates. We never sell your personal information to third parties.
3. Cookies & Tracking
Our website may use cookies and similar technologies to understand how visitors use our site and to improve your browsing experience. You can disable cookies through your browser settings at any time.
4. Data Sharing & Third Parties
We may share limited information with trusted tools we use to run our business (such as hosting, email, or analytics providers), solely to deliver our services. These providers are required to protect your data and use it only for the purpose we’ve specified.
5. Data Security
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. However, no method of transmission over the internet is 100% secure.
6. Your Rights
You have the right to request access to, correction of, or deletion of your personal information at any time. To make such a request, simply contact us using the details on our Contact page.
7. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law.
8. Children’s Privacy
Our services are intended for businesses and individuals over the age of 18. We do not knowingly collect personal information from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices. Any updates will be posted on this page with a revised “last updated” date.
Have a Question About Your Data?
We’re transparent and happy to answer anything.